WOWEE!! From Mr. Monte answering my panicky ‘phone call to Mr. Gabriel (possibly the world’s best and kindest plumber), my entire experience with Bill Howe was amazing. It really is like the television commercial! Monte was comforting yet a take charge man. He did a lot to calm me down. And Gabriel could not have been more pleasant and capable. He answered questions, recommended a few things I could and should do, and even taught me a couple of things about my water heater and gas lines. What a great guy! Blessings on Mr. Monte and Gabriel as well as the entire Bill Howe company – thank you from the bottom of my heart! With my husband in Iraq, we both will rest easy having an expert and trustworthy plumbing service!!!!