Of course, I’d have preferred not to have to get service on a Saturday at overtime rates, but this was a minor emergency. We’re fairly new in town and had not used a local plumber till now. I called two other high-rated companies first. Neither could send someone the same day. The rep from the second company recommended Bill Howe. My call was answered promptly, and I was told someone would arrive between 4 and 7pm. (This was at about 3pm.) Victor called a few minutes later and arrived well before 4pm. He did terrific work sweating out an old, too short piece of copper pipe under our kitchen sink and replacing it with an extension. He then gave me very good, advice regarding some other concerns. I’ll absolutely call Howe again when the time comes.