Martin was very professional, he was running late at another job and called us to inform when he would arrive. First he replaced a house water filter and explained all the steps and answered all my questions. He thoroughly cleaned up the area and proceeded to examine a leak we have in the patio. He took his time to assess it, tested different things, took pictures and talked to his colleagues at the company to make the best recommendation. He helped set up a follow up appointment for an expert team to come and further assess and make the necessary repairs. I was very pleased with the entire experience and highly recommend Martin and this company.