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Lynne Harvey

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07/25/19

Lynne Harvey

An incredibly positive experience – from John Friend, the plumber who responded to my panicked call in less than an hour when I discovered a ruptured pipe; to Oscar Martinez (EMS Field Supervisor) who followed up the next day to assess the damage and determined the next steps; to Alex and Jose who were at my home over several days and handled the mitigation work of removing wet insulation, damaged drywall and ceiling, and handling those heavy machines; to Moises Cibrian (Reconstruction Manager) who dealt with the insurance and made sure I was happy and relieved of a lot of the stress with the pending reconstruction; to Gerardo Cervantes who did the actual reconstruction work and repaired all the damaged areas; to James O’Connor (Project Coordinator) who followed the job and made sure it was done to my expectations. ALL of these gentlemen were understanding of a situation that could have been a major headache for me, were professional, courteous, and obviously take pride in completing their jobs to the customer’s satisfaction. They were careful of the surrounding areas, made sure they put down materials to protect the surroundings, and cleaned up when they finished each day. I would give them all 10 stars if I could! I’d also like to give a shout out to the office staff that work behind the scene – handled my phone calls, questions, did all the invoicing and sending multiple copies of invoices out to those requesting them on this job in a timely and efficient manner. I will never hesitate to recommend the Bill Howe family of professionals for any plumbing and restoration needs. Well Done Team!

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020

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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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