fbpx 1.800.245.5469
Menu

Lynne Harvey

Book Now
Book Now
07/25/19

Lynne Harvey

An incredibly positive experience – from John Friend, the plumber who responded to my panicked call in less than an hour when I discovered a ruptured pipe; to Oscar Martinez (EMS Field Supervisor) who followed up the next day to assess the damage and determined the next steps; to Alex and Jose who were at my home over several days and handled the mitigation work of removing wet insulation, damaged drywall and ceiling, and handling those heavy machines; to Moises Cibrian (Reconstruction Manager) who dealt with the insurance and made sure I was happy and relieved of a lot of the stress with the pending reconstruction; to Gerardo Cervantes who did the actual reconstruction work and repaired all the damaged areas; to James O’Connor (Project Coordinator) who followed the job and made sure it was done to my expectations. ALL of these gentlemen were understanding of a situation that could have been a major headache for me, were professional, courteous, and obviously take pride in completing their jobs to the customer’s satisfaction. They were careful of the surrounding areas, made sure they put down materials to protect the surroundings, and cleaned up when they finished each day. I would give them all 10 stars if I could! I’d also like to give a shout out to the office staff that work behind the scene – handled my phone calls, questions, did all the invoicing and sending multiple copies of invoices out to those requesting them on this job in a timely and efficient manner. I will never hesitate to recommend the Bill Howe family of professionals for any plumbing and restoration needs. Well Done Team!

Comments

Related Posts

Blog

What is Category 3 Water Damage?

When you experience water damage, it is certainly an inconvenience and where to start may be a bit overwhelming. By calling the water damage restoration specialists at Bill Howe Flood & Restoration, you can...

1 day ago Share Icon
Read More
Blog

How to Clean a Garbage Disposal?

One appliance that often goes overlooked during the kitchen clean-up is the garbage disposal. It is often used, but equally ignored when it comes to cleaning and maintaining it. Cleaning your garbage disposal is...

2 months ago Share Icon
Read More
Blog

HVAC Service Price Guide

With the heat being rather unpredictable this year, finding out that your HVAC unit is on the fritz during a heatwave is less than ideal. With regular maintenance, the odds of your system breaking...

2 months ago Share Icon
Read More

What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

August 2019

Plumbing

What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

August 2019

Plumbing

What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

August 2019

Plumbing

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

Plumbing

What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019

Plumbing