Luis came by to address a difficult cast-iron drain pipe failure that caused water to flow behind the bathroom dry wall of another rental below it. I was very worried whether it could be easily fixed.
Luis came by, quickly checked it out, and described what cuts he would do to . I questioned whether the weight of the cut cast iron would be a problem, and assured me “not”. He picked up the required replacement pieces and fixed the problem in record time. He is a true processional!