(1) On Sunday, 4/7/2020 at 8pm our toilets began to backup and overflow. This was especially scary since covid was so new. We hadn’t had anyone into our home and were very scared of the virus.
We called Bill Howe, they sent out DeShawn who was here within 30 minutes. He came wearing a mask and gloves. He was so friendly and reassuring. He worked very hard and was able to unclog the toilets from the main line. We just wanted to thank him, we were very happy with his service.
(2) Next we made an appt for Friday 7/3/20. We had a drain in the kitchen that needed cleaned out. This time they sent out Ignacio and he also came wearing a mask and gloves. He worked very hard at getting the clog out of the drain and gave us advice on how to keep it that way. He was very polite and knowledgeable. Thank you Bill Howe for your wonderful staff that we have had the pleasure of meeting. Linda and Bob