I had a leaking tub faucet and called Bill Howe for some help. Somehow the threads in the shower valve were damaged and the new stem to divert the water from the tub to the shower was leaking. They put in many man hours to try and fix the problem. The following Monday they sent Corey to fix the problem. He did a fantastic job!He replaced the shower valve and updated the faucet to a singe handle moen faucet. He replaced the tub spout and shower head too. The single hole smitty plate that he used meant that no tile work needed to be done and it looks great. They did all of this for the one hour minimum that they quoted me from the beginning. Bill Howe will make sure you are happy.