Our plumber, Jean Cadiche, was a lovely gentleman and very professional. He called ahead to make sure his arrival would work and graciously accommodated our need to have it delayed about 30 minutes to make sure we’d be back home from an appointment. It turned out not to be the simple ‘snaking’ job we had hoped it would be, but Jean persevered. Once we realized that it was necessary, Jean installed a new, beautiful sink-to-drainage line connection very quickly. Once that was in place, snaking the line with the heavy-duty snake cleared out the obstruction without a hitch. Thank you!