My water heater was leaking, beginning to flood the garage, and I was ready to call various vendors to address the problem. My assistant told me to just call Bill Howe and said they would take care of everything and that I would be very pleased. That was an understatement. Josh, Daniel and Mike Madonia came out immediately. Their knowledge and professionalism was fantastic! They quickly addressed the problem and within 45 minutes I had a new water heater installed. They advised me of the restoration procedures that were needed, and assisted me in getting people to come out and address the problem. Within five minutes, I was contacted by the restoration people who also addressed the problem thoroughly and efficiently. I particularly appreciated how they communicated their knowledge on the ramifications of everything and how they advised me on various courses of action, including my insurance claims. The entire experience made me feel I was in good hands. I will be sure to recommend this company to everyone in the future.