Steve W. succeeded in taking care of a problem which several technicians from other companies either could not do, refused to tackle, or would only undertake for an extremely high price. I had a clothes drier venting problem inside and under my house. A pipe located in a very narrow crawl space needed to be replaced. For a reasonable charge, Steve did not hesitate to crawl the length of the house to get to and fix the problem. He also took photos under the house of three places where pipes were leaking, He took care of those problems, plus he snaked my clogged bathtub, all in one day. Thank you Steve for a great job, and thank you to Bill Howe for the variety of services you offer.