Bill Howe was great– from the customer service (more on that later) to the skill and work of the technician.
We had a pretty strait forward leak in our water main. I spent two weeks chasing down private referrals. It was weird and frustrating. I could not get any other plumber to call me back or actually show up. Happened to see a Bill Howe truck in the complex and figured why not?
Customer experience was exceptional. The chat was responsive and professional. Was told, you will get a call back in five minutes. Five minutes later, phone was ringing and repair scheduled. Armando, my tech, called in advance and showed up on time. Repair was quick and welds super clean.