AC Installation Español

Douglas Wisneski

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Douglas Wisneski

I’m just wondering how honest Bill Howe Plumbing is in printing reviews. One star is generous. I’m the owner of a 41-unit building in Lakeside, CA. My property manager hired Bill Howe to diagnose and fix a problem of hot/cold cross-over in two of the three buildings. They did the work on 11/8/12 and 11/9/12. Fast forward to today, I was on the premises and the handyman showed me a work order request to fix a loose kitchen faucet in unit #6. He told me it had been installed by Bill Howe Plumbing. He knows this because we supplied the new, high quality faucets, and it was a particular brand and model. I believe the tenants could corroborate it. To my chagrin, the new faucet was installed without the wing nuts (locknuts) installed under the sink on the 1/2″ NPT supply connections, necessary to hold the faucet in place. If you don’t know, these are not only necessary, but so very easy to install. They are plastic and screw on by hand–no tools required. The plumbers putty under the base plate and the tension of the two supply lines must have held it in place temporarily. It probably came loose very soon, but the tenants are reticent, and they put a screw in the wall above the backsplash and wrapped a wire around the screw then to the faucet spout to keep the whole thing from falling over. I called Bill Howe immediately, and the person on the other end couldn’t find any record of work on unit #6. Or of any work on the premise since much earlier in 2012. I left a msg for my property mgmt accountant because she was not available. I couldn’t wait, so we used another plumber to fix it. Later that day, my property manager faxed me a copy of the bill. What a piece of work that was. There was no reference to unit numbers, or quantities. It said, “Hot water by passing to cold,” as the problem. The action was “Replaced all stem with new stem also replace kitchen faucet single handle & install two handle kitchen & lav faucets. We make sure that all shower valve were properly installed (left is hot, right is cold) & replace only 5 angle stops with hose connection to stop all water from bypassing. “ Huh. By the way, the materials were $1,120 with no itemization. The labor was “2 plumber 2 days, $79 hrs, $2,528” If they have the integrity to print this, I will follow it with another post, with my phone #, asking for advice. I can send you pictures of the installation that are astounding. Bill Howe Plumbing, contact me and make things right. Now to see if they will take my rating… I’ve clicked on one star, “unsatisfactory”. If it appears differently, it’s reprehensible.


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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020


What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020


What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019


What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019