Bill Howe technician Victor Gonzalez-Parra 619 has serviced us twice. The first time was an emergency on a Sunday to fix a pinhole leak in copper water line in the living room wall. The second time was a few weeks later to replace the visible plumbing resulting from the removal of most of the drywall from the resulting water damage. As far as I’m concerned Victor is the only one I want to do all my future plumbing. His craftsmanship and attention to detail are simply amazing. His knowledge, humble demeanor and caring attitude made it a pleasure to have him in our home. I recommend Bill Howe pay him well and promote him to ensure he does not leave.