We have been trying to install a washer and dryer but the hot and cold water plumbing had to be repaired. For Michael to get to the plumbing I had to move some stuff. He saw I was struggling in moving the material and he stepped in and helped me. I guess, he didn’t want to see and old man get hurt. He is very kind and professional individual. Michael represents Bill Howe in a positive light. Why would I want to use anybody else than Bill Howe. Bill Howe did an excellent job in picking their people.