Mikey Plata came out today to evaluate the hot/ cold connections behind our washer. He knew exactly what he needed to do to fix the problem which turned out to be corroded pipes. Mikey worked very hard to replace the pipes and to make sure that everything worked properly . Every step of the way he asked permission to gain access to the pipes and told me up front what the charge would be. He was very professional, efficient, and knowledgeable. In addition, Mikey was very personable, polite, and considerate! He is a credit to the Bill Howe family!