Mike Lacey was very helpful in finding a solution to my clogged kitchen sink. He showed up on time and worked tirelessly to figure out what was causing the problem. He attempted several different ways to unclog the sink and even went back to the office to get more parts that he needed. He was not rushing through the work as I have found many repairmen do. Mike offered preventative solutions to take so that this problem does not happen again. He did his best to make sure I was satisfied with the service and the problem was resolved.