Very good visit from Hadi. He repaired the leaky toilet, explained the problem very well. He also informed me that the water pressure in our house is high and that the main water control valve is very old and should be replaced. The contractor who worked on our home 2 years ago when we first bought the house also noted that our control valve was old and that it probably was not controlling the water pressure very well, so this was no surprise to me, but I had totally forgotten that it was an issue. There was no pressure at all to book an appointment to get it fixed – just letting me know about a potential problem. That is the kind of advice that I appreciate the most. I will probably be calling bill Howe again when we are ready to fix the valve.