Came home late last night to find a toilet “running”. Managed to get it shut off and went to bed. Called Bill Howe this morning at 8:00 a.m. and was scheduled for today between 9:00 a.m and Noon. Got a call from your office that the technician was on his way at about 9:30 a.m. Shortly later Miguel Gomez arrived and quickly assessed the situation. Miguel was professional, personable, polite and had the obvious “know-how”. He explained everything he did to remedy my problem answered all of my questions. Thank you for sending such a knowledgeable Technician with a great personality.