Menu

Brett Thomason

Book Now
Book Now
02/25/22

Brett Thomason

We had Bill Howe out to fix a problem in our cleanout our prior plumber left, with offsets and both connections (our sewer main side and city side). It was recommended to dig down, find better pipe to secure to, fix both connections camera inspect, and then reline. Apparently they have two departments that handle plumbing and then relining separate.

I accepted the plumbing work and estimate in the thousands, and was immediately scheduled.

On the reline side, it was difficult to coordinate and they were out of sync with plumbing side.

I was provided an estimate, and we moved forward. Upon start of work, they did not end up fixing one of the 2 connections because it was “too far down.” So they only fixed one side. And they did not excavate to find good pipe, they just connected right where they reached the sewer pipe. And they did not provide a camera inspection upon finish.

Then upon invoice, they tried to charge near full despite doing half the job. I argued and it was reduced a little, however again it is my opinion half of the job was completed (and the easier half at that). I have a call in and was supposed to hear back from the sewer and drain supervisor, but to no surprise have not heard. Meantime, it was recommended to reline immediately after fix but I have not even rec’d a return call from reline after several attempts to schedule.

STAY AWAY from this company.

Comments

Related Posts

Blog

PlasmaPURE Air Purifier

Your indoor air is not as clean as you may think. From dust, pet dander, bacteria, viruses, and allergens, your home’s air is full of pollutants, and getting a deep clean can often prove...

2 months ago Share Icon
Read More
mold remediation San Diego
Blog

#1 Trusted Mold Remediation San Diego Services

Bill Howe Restoration and Flood is a IICRC Certified mold remediation company serving San Diego County. We provide 24/7 emergency response mold inspection and removal services by licensed professionals that you can count on....

8 months ago Share Icon
Read More
Heating & Cooling

Signs of a Gas Leak

Natural gas is used in homes and businesses for various heating needs. When properly installed and maintained, natural gas is a reliable and safe utility. However, everyday wear-and-tear or improper use of gas appliances...

2 years ago Share Icon
Read More
Guide to Disinfectant Fogging
Blog

A Guide To Disinfectant Fogging

Introduction In recent years, the standard of personal hygiene and sanitation has been raised. High traffic areas with objects touched by different people require more attention, which has increased the need for cleaner surfaces...

2 years ago Share Icon
Read More

What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020

Plumbing

What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020

Plumbing

What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

Plumbing

What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019

Plumbing

X