Bill Howe plumber, Gustavo, arrived 30 minutes early to my appointment window, which was refreshing from the get-go. He was very professional and was effective at resolving my plumbing issue. What took another plumber several hours to try to fix a few days before, without succeeding, took Gustavo from Bill Howe plumbing only 30 minutes and he resolved the issue completely. The best part was that he listened to me, and did not repeat doing the same things the plumber before him had already done. Instead, he zeroed in on other areas to try to find the source of the drain clog that had effected half of our home’s water fixtures and appliances. Bottom line, the Bill Howe plumber achieved our goal by finding and clearing the clogged drain pipe (which was more than 100 feet into the pipe), and he did so very quickly and inexpensively. I was so relieved and so pleased. On top of all that, he was very kind, courteous, and conscientious, something I always appreciate in this day and age. Thank you Bill Howe plumbing!