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May All Star Plumbers in San Diego
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Awards 06/15/17

May All Star Plumbers in San Diego

Bill Howe started his San Diego plumbing company 37 years ago with one truck and he was the sole technician. With a mission to grow into San Diego’s trusted home service company, he has spent three decades putting together the best team.

One of the key components to creating a place where great employees want to work is by offering ample recognition for their excellence. That’s why Bill and Tina Howe started a recognition program for the company.

Each month, we honor our team members for their achievements the previous month. All employees are eligible and the recipients are chosen by a panel based on criteria in each category of award. Our award winners for the month of May were: Luis Mascareno (Above & Beyond), Victor Santana (Leading by Example), Don Bauer (Excellence), and Nicole Mioni (Customer Service), and they are all part of our all-star San Diego plumbing team!

Luis Mascareno is one of our best San Diego plumbers and exemplifies the Above & Beyond Award. For the month of May, Luis led the food bank volunteer night bringing with him 35 of his peers and their friends and families. He also participates in all of our customer appreciation events and is one of our best cross promoters for all of the other services we offer.

Leading by Example is the Award we present to employees who exemplify the Bill Howe Way. Our winner for May is Victor Santana, the epitome of perfection. He has 100 percent arrival times and attendance, as well as being one of the most organized San Diego plumbers we have had on our team.

Excellence in craftsmanship is one of the ways we ensure the best experience for our customers. Our winner for May is Don Bauer. A Journeyman plumber and one of the best, he performs each job top the highest standards.

Our dispatch team is the front line of defense for our customers, and we ensure the most advanced training to continually deliver the very best in San Diego. Plumbing dispatcher, Nicole Mioni is our winner for the Customer Service Award for exceeding standards. She has developed a program to keep all dispatch and CSR’s manuals updated, has the highest number for accurate call taking, and has a great attitude each day.

Whether you need plumbing service or another of our award-winning services, you can trust that the team dispatched to your job will adhere to the highest standards in craftsmanship and customer service. Call 1-800-Bill Howe (245-5469) and request one of our All-Stars.

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What Andy B. via Lennox Pro says about us

We have been using Bill Howe Plumbing’s service for more than 25 years and have been pleasantly surprised at how consistently they perform an excellent service call. We use them for our home and our rental properties, and their dispatchers and technicians have always been the best at problem solving; our tenants have told us how great the service is as well. When we needed air conditioning service, naturally we called Bill Howe first. There’s no reason to call anyone else. I know the job will be done right the first time, with fair pricing and professional service.

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What Cristina C. via Yelp says about us

This time we had a major issue with our sewage line related to roots. Was terrible. But we called Billy Howe and Mike came and did an Incredible job. Not only he explained really well what was going on but he was careful and knowledgeable. I was so relief that not only we trust in BH team but we were lucky that was Mike coming to execute the service.

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What Uvonne Albers says about us

Water damage is a terrible thing to go through; however, it helps to know that Bill Howe’s Restoration and Flood Services will be there quickly and efficiently when needed. Christian and Carlos make a great team. They are friendly, polite, and hard working. They are a credit to the Bill Howe Services, and I’m glad they were here to help me. Thank you Christian and Carlos and the Bill Howe crew. I always call Bill Howe Plumbing, and recommend their services to State Farm Insurance, neighbors and friends. Thank you,

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What David Chatham says about us

We have used Bill Howe Plumbing many times in the past. The technicians are always pleasant, professional and do outstanding work. Our last experience was with Jason who went above and beyond our expectations. His communication skills and advise were spot on. As well as just a really, really nice man!!!

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What Esther La Fuze says about us

You have an incredible team! My suite has had major issues constant backups. In the last few months we had a horrible flood that caused us thousands of dollars in repairs. Your team was so attentive and took care of all the repairs. Just yesterday another back up called them immediately and like quick responders they were there to take of it! A huge thank you from my La Costa providers and staff! We appreciate your hard and dedicated work!

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Bill Howe responded promptly to my request for remediation services for my place and the condo below my unit. They were clear about their pricing, up front.

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