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San Diego Plumbers, HVAC Techs & Water Damage Specialists Recognized for Excellence
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Awards 07/21/16

San Diego Plumbers, HVAC Techs & Water Damage Specialists Recognized for Excellence

San Diego plumbers and restoration technicians sweep monthly awards at local service company

July 21, 2016 San Diego, Calif. –Bill Howe opened AM/PM Sewer and Drains in 1979 as a one truck operation. The following year, the name was changed to Bill Howe Plumbing and the company has grown from one truck to over 100 and from one division in San Diego-plumbing-to a multi divisional company making it one of the largest family owned and operated one-stop service companies in the community. Part of the longtime success is dedication to a simple mission, part of which is ensuring healthy and happy employees, by providing all the tools necessary to flourish in their career.

Bill Howe recognized the need to hire, retain and educate the Bill Howe team to the highest standards in the industry. Bill Howe offers advanced training to all employees in all divisions. Both the heating & air and the plumbing division employees are offered 100 percent paid training though the San Diego Plumbing Heating Cooling Contractors Academy (which offers a four-year journeyman apprentice program and a two year HVAC certification course) as well as opportunities for the restoration and flood water damage specialists to become certified through the IIRC. Bill Howe also extends advanced training to all managers, division leaders, and office staff to continue the advanced standards within the company.

Another way in which employees thrive is through ample recognition for their efforts and excellence. Bill Howe created an extensive award program within the company in 2015 (building on its long running Monthly Awards in place since the nineties) which recognizes individuals in four different categories: Above & Beyond, for employees who take that extra step to help customers, the company and their colleagues, Excellence, presented to the employee (or employees) who demonstrates quality craftsmanship, Leading by Example, for the employee who represents the high standards of Bill Howe, and Customer Service, for the employee who delivers exceptional customer Care.

At our company meeting in June, we were proud to award San Diego plumbers Brian Rice for Above & Beyond (A&B) and R.J. Bolas for Customer Service (CS), water damage specialists Carlos Sandoval, George Rivera, and Juan Santacruz for Excellence (E), and heating & air lead installer Samuel Ramirez for Leading by Example (LBE).

Award winners are chosen through a committee of managers form each division and with input from office staff and team leaders. “Our reputation in the community reflects the high standard of our team,” said Tina Howe Vice President of Bill Howe Plumbing, Heating & Air Conditioning in San Diego. “Because they are dedicated to providing the very best, our company is able to succeed. We are only as great as our team that supports us.”

For more information about the Bill Howe Family of Companies, or services offered, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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