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San Diego Plumbers Achieving Excellence
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Awards 01/18/17

San Diego Plumbers Achieving Excellence

As the Best San Diego Plumbers and Best Heating Specialists, we know it takes a team to be successful. That’s why we are proud to consistently recognize our employees for their outstanding professionalism, customer service, work ethic, pay it forward spirit, and job excellence every chance we get.

Each month, we present those team members who go beyond the call of duty for their efforts, and for the month of December, we   were very excited to honor Eric Montalvo, Miguel Gomez, Jose Gomez, and the Epoxy Lining Team of Justin Gould, Michael Castaing, Zach Taylor and Kyle Morris, for their exemplary service in front of our entire company at our January company meeting.

Our four company awards are presented for Above & Beyond, Customer Service, Leading by Example, and Excellence highlighting volunteerism, job site excellence, and craftsmanship, leading the Bill Howe Way, and of course providing the very best customer service.

Our first award for going Above & Beyond was presented to Eric Montalvo. He exemplifies what it means to be a team player, star employee and goes out of his way for his teammates and the community. He is also one of our San Diego plumbers in the four-year Journeyman Academy through the PHCC. He will graduate this year and we are proud to be a part of his success and growth.

Our award for Leading by Example, the Bill Howe Way, honors Jose Gomez in our Heating & Air Conditioning division. For the month of December, he had perfect arrival times meeting each of his customers at their door by 8:15, always looks impeccable and professional and completed each of his jobs with precision and care. Although he is newer to our company, he has already impressed us and is also enrolled at the PHCC Academy in San Diego heating & Air conditioning certificate program.

Miguel Gomez, also in his fourth year of the San Diego plumber’s journeyman program, is our December Customer Service Winner. He often handles highly complex customer issues and delivers nothing short of outstanding service. He has the ability to place our customers at ease and let them know that they will be taken care of quickly, and with the utmost care.

Our Excellence winner for December is actually a team of individuals who are dedicated to perfection, the epoxy lining team of Justin Gould and Kyle Morris, and Michael Castaing and Zach Taylor. They were called to a high-rise building in order to restore drain lines on the top two floors and worked for a month straight (after hours) to ensure the job went smoothly and the lines were fully restored. They were able to minimize downtime for businesses operating in the building, eliminate waste, and utilize the newest epoxy technology.

Whether you are in need of services in San Diego heating or plumbing, you can rest easy knowing that our specialists will deliver the best. Call 1-800-Bill Howe (245-5469) and request one of our all-star team.

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

August 2019

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

August 2019

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

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