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San Diego Plumbers Achieving Excellence
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Awards 01/18/17

San Diego Plumbers Achieving Excellence

As the Best San Diego Plumbers and Best Heating Specialists, we know it takes a team to be successful. That’s why we are proud to consistently recognize our employees for their outstanding professionalism, customer service, work ethic, pay it forward spirit, and job excellence every chance we get.

Each month, we present those team members who go beyond the call of duty for their efforts, and for the month of December, we   were very excited to honor Eric Montalvo, Miguel Gomez, Jose Gomez, and the Epoxy Lining Team of Justin Gould, Michael Castaing, Zach Taylor and Kyle Morris, for their exemplary service in front of our entire company at our January company meeting.

Our four company awards are presented for Above & Beyond, Customer Service, Leading by Example, and Excellence highlighting volunteerism, job site excellence, and craftsmanship, leading the Bill Howe Way, and of course providing the very best customer service.

Our first award for going Above & Beyond was presented to Eric Montalvo. He exemplifies what it means to be a team player, star employee and goes out of his way for his teammates and the community. He is also one of our San Diego plumbers in the four-year Journeyman Academy through the PHCC. He will graduate this year and we are proud to be a part of his success and growth.

Our award for Leading by Example, the Bill Howe Way, honors Jose Gomez in our Heating & Air Conditioning division. For the month of December, he had perfect arrival times meeting each of his customers at their door by 8:15, always looks impeccable and professional and completed each of his jobs with precision and care. Although he is newer to our company, he has already impressed us and is also enrolled at the PHCC Academy in San Diego heating & Air conditioning certificate program.

Miguel Gomez, also in his fourth year of the San Diego plumber’s journeyman program, is our December Customer Service Winner. He often handles highly complex customer issues and delivers nothing short of outstanding service. He has the ability to place our customers at ease and let them know that they will be taken care of quickly, and with the utmost care.

Our Excellence winner for December is actually a team of individuals who are dedicated to perfection, the epoxy lining team of Justin Gould and Kyle Morris, and Michael Castaing and Zach Taylor. They were called to a high-rise building in order to restore drain lines on the top two floors and worked for a month straight (after hours) to ensure the job went smoothly and the lines were fully restored. They were able to minimize downtime for businesses operating in the building, eliminate waste, and utilize the newest epoxy technology.

Whether you are in need of services in San Diego heating or plumbing, you can rest easy knowing that our specialists will deliver the best. Call 1-800-Bill Howe (245-5469) and request one of our all-star team.

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Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
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I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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