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July Award Winners Announced at Bill Howe
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Awards 08/11/16

July Award Winners Announced at Bill Howe

At the Bill Howe Family of Companies, recognition of our team is at the top of our priority. Our mission is simple, take care of our employees and ensure they are healthy and happy, and in turn they take care of our customers in San Diego.

We routinely recognize our team’s achievements, but highlight four different awards each month. At our company meeting, we present each of these awards for the outstanding technicians of the previous month. In August, we were proud to honor: San Diego plumbers, Matthew Tolar and Clarence Davis, Our San Diego’s Best Air Conditioning team, Samuel Ramirez, Ulises Castaneda, Felipe Piche, Ricardo Coca, Michael Saborit, Christina Rodriguez, Brian Dorney, and Jose Gomez, and our all-star HVAC Coordinator, Isaias Arias.

San Diego Plumber, Matthew Tolar, San Diego Food Bank

Matthew Tolar (right) attending the Bill Howe San Diego Food Bank volunteer night.

Matthew Tolar, one of our award winning San Diego plumbers, is the recipient of the Above & Beyond Award. Matthew is a graduate of the Plumbing-Heating-Cooling-Contractor’s Academy Journeyman Plumbing Program, one of our Team Leader’s, and a regular volunteer with us each month. He is an incredible teacher, and trains many of our new apprentices, as well as dedicating his time to giving back to the community with our dedicated Bill Howe volunteers, and on his own. We are proud to recognize Matthew for his pay-it-forward spirit.

Our Customer Service Award was presented to Isaias Arias. Isaias is part of our HVAC department that was recently voted as San Diego’s Best Air Conditioning & Heating Company by the Union Tribune, and it is evident that his customer service skills are an integral role in our team’s achievement. During peak season in San Diego, Bill Howe receives an influx of customers needing their A/C units repaired and are often in desperate need. It is hot, especially in our inland communities, and many times people have babies and elderly loved ones to care for. Isaias handles our scheduling and customer needs with expertise and is empathetic to the needs of our customers during the incredibly hot summers.

Our third award, Leading by Example, embodies the Bill Howe Way. We have a commitment to our community and customers to provide them with the highest trained, professional, and properly equipped individuals in a timely manner. We reward one team member each month who exemplifies the Bill Howe standards and Clarence Davis is the winner for July. He had perfect attendance and arrival to his jobs, keeps his truck fully stocked and clean, looks professional at all times, receives outstanding accolades from his customers, and lives our Bill Howe Code of Ethics of honesty and integrity.

All of our team at Bill Howe perform their job with excellence, but we have been highlighting some of the more challenging jobs, or absolutely beautiful installations each month with our Excellence Award. For July, our HVAC team of Samuel Ramirez, Ulises Castaneda, Felipe Piche, Ricardo Coca, Michael Saborit, Christina Rodriguez, Brian Dorney, and Jose Gomez. They had an incredibly challenging rooftop installation at a south bay school. At one point, the team had to get the City involved to gain access in order to ensure the students would return to fully air conditioned classrooms.

Whether you are in need of one of San Diego’s Best plumbers, or a new air conditioning system or tune-up, you can count on the best customer service and the highest trained specialist for your job. Call 1-800 Bill Howe (245-5469) today and request one of our award winning team members!


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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.

August 2019

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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