Menu
Flush Mate Recall
Book Now
Book Now
Plumbing 07/15/14

Flush Mate Recall

Bill Howe has been has been the premier plumber in San Diego for over 34 years. Part of the expert services offered are continual updates on products and important information for our customers. In 2014, Flushmate announced a recall on a common product in many homes. Our plumbers want to educate our customers in San Diego.

Flushmate announced a voluntary recall of the Flushmate III Pressure-Assist flushing system due to the possibility of the system bursting at or near the vessel weld seam releasing stored pressure. The possible consequences could be a shattered tank, which could cause water damage or in very severe cases, physical harm. Flushmate has received approximately 300 reports of the product bursting resulting in property damage and 14 reports of impact injuries.

 Bill Howe Plumbing Informs FLushmate RecallThe Flushmate III Pressure Assist Flushing system was sold nationwide between October 1997 and February 2008, and an additional secondary recall was announced for systems sold 2008 and 2009. The units are rectangular and are a two-piece black molded plastic. About 2.5 million units were sold in the U.S. They have a 16-digit serial number which can be found on the label on the top of the Flushmate system.

The Flushmate systems were sold at local home supply retailers, by distributors, plumbing contractors  and toilet manufacturers nationwide, including American Standard, Crane, Eljer, Gerber, Kohler, Mansfield and St. Thomas.

If you believe that you might have the recalled Flushmate system installed in your toilet, you should turn off the water supply to your toilet and stop using the system. Consumers can contact the firm to determine if their serial number is included in the recall. If you do have a recalled Flushmate, you will be able to request a free repair kit to remedy the problem. Our expert plumbers in San DIego can also help to identify if you have the recalled product installed.

Once you receive the repair kit, you can contact a plumber in San Diego to make the exchange if you do not feel comfortable enough to change out the parts yourself. If you are handy, and feel good about following the clear instructions sent by Flushmate just remember to turn off the water before you start and flush the toilet to release any pressure before servicing the Flushmate III unit. It is also important that you not use any sealants on threads, including Teflon or plumbers tape, plumbers putty or liquid sealant on the parts.

For more information, or to schedule an appointment with one of Bill Howe’s Journeyman plumbers in San Diego, call 1-800 Bill Howe (245-5469).

Comments

Leave a Reply

Related Posts

mold remediation San Diego
Blog

#1 Trusted Mold Remediation San Diego Services

Bill Howe Restoration and Flood is a IICRC Certified mold remediation company serving San Diego County. We provide 24/7 emergency response mold inspection and removal services by licensed professionals that you can count on....

2 weeks ago Share Icon
Read More
Signs of a gas leak
Plumbing

Signs of a Gas Leak

Natural gas is used in homes and businesses for various heating needs. When properly installed and maintained, natural gas is a reliable and safe utility. However, everyday wear-and-tear or improper use of gas appliances...

1 year ago Share Icon
Read More
Guide to Disinfectant Fogging
Blog

A Guide To Disinfectant Fogging

Introduction In recent years, the standard of personal hygiene and sanitation has been raised. High traffic areas with objects touched by different people require more attention, which has increased the need for cleaner surfaces...

1 year ago Share Icon
Read More
Blog

COVID19 – Our Dedication To Your Safety

The Coronavirus is still active in San Diego and the Bill Howe Family of Companies is doing everything we can to prevent the spread while taking care of our customers’ needs. We continue to...

1 year ago Share Icon
Read More

What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020

Plumbing

What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020

Plumbing

What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

Plumbing

What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019

Plumbing

X