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Bill Howe Recognizes Outstanding Employees for Excellence in March
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Awards 04/14/16

Bill Howe Recognizes Outstanding Employees for Excellence in March

Each month, Bill Howe Family of Companies recognizes outstanding individuals within the company. The awards presented highlight employees for customer service, going above and beyond, leading by example and excellence on the job. At the April company meeting, we were proud to honor Michael Plata, Tris Coffin, Daniel Cox, and Marco Cibrian.

Michael Plata was honored as the Above & Beyond award winner for his performance in March. He is a journeyman plumbing student in San Diego at the PHCC Academy, and attended the March Trade Show and donated over 12 hours of his time to assist with checking in guests and vendors, and providing information to attendees. He also led the company in 5-star online reviews with 8 for the month. He truly is an exemplary employee and dedicated to his industry.

Our Customer Service winner for March is an east coast transplant. Tris Coffin came to us from New Jersey and has been a tremendous asset to our San Diego plumbing division. He is a tankless specialist and certified for Rinnai, Navian, and Noritz. He is often called on to trouble shoot difficult tankless jobs and although newer with the company, has already become a resource for other field employees when they find a challenging job. He is excellent at assisting customers through challenging plumbing issues and is an outstanding customer service representative.

Daniel Cox is the Excellence winner for March, and would be a prime candidate for this award for every job. He is a seasoned plumber in San Diego and has been with Bill Howe for almost ten years. He completes every job to perfection, with a great attitude, and a true Bill Howe success story.

We choose one employee each month for the Leading by Example award. This honor goes to an employee who sets the bar for the company. Our winner for March is Marco Cibrian, one of our water damage specialists. He adheres to every Bill Howe policy, is on time to every job, has perfect attendance, and is dedicated to being the best in the field.

Don’t forget, when you call 1-800-Bill Howe (245-5469), you can request any one of our star employees. Whether you are in need of emergency repairs, water damage specialists or a journeyman plumber in San Diego, you can count on the team at Bill Howe for honesty, integrity, and legendary service.

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Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
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I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

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