AC Installation Español
Bill Howe Plumbing, Inc. Proud of San Diego Plumber’s return to the “Family” After Serious Brain Injury
Book Now
Book Now
Plumbing 07/23/13

Bill Howe Plumbing, Inc. Proud of San Diego Plumber’s return to the “Family” After Serious Brain Injury

Well-Liked Plumber Returns to Work After Suffering Serious Brain Injury Saving Four-year Old Daughter In Car Accident

Marcus Jackson

July 23, 2013, 2013 San Diego, Calif. – Bill Howe Plumbing, Inc. is one of the largest family-owned and operated service and repair companies in San Diego. They have steadily grown since opening their doors adding divisions in restoration and flood and heating and air conditioning repair. San Diego residents and business owners have been calling upon the company since 1980 and they have become a successful brand name in the local community.

Marcus Jackson was a part of that success as one of the San Diego plumbers working at Bill Howe Plumbing, Inc., but was struck with tragedy on December 8, 2011. Coming home for dinner, Marcus and his excited four-year old daughter were exiting his vehicle when she ran out as a car headed towards her. He did not think about his safety, his pregnant wife or the consequences when he grabbed his daughter, shouted for the car to stop and prayed. His brave act shielded her from the worst of the damage. She suffered a broken jaw and leg, but his bravery saved her life. Marcus suffered multiple breaks and spent four months in the hospital, three weeks of that in an induced coma in the attempt to relieve the pressure due to his brain trauma. He awoke in January with little memory of where he was and how he got there.

The company took care of him like family. The employees got together and chipped in giving his pregnant wife and daughter a true Christmas with presents, dinner and even a fully decorated tree. During his stay in the hospital, the staff commented on how popular he was. There was someone from Bill Howe Plumbing there every day to visit prompting them to declare him one of the most popular patients they have had. He is liked by everyone and is “always positive and smiling” says the Operations Manager. Bill Howe Plumbing also continued to pay full benefits for an additional six months to help ease the burden on his wife and family while he was recovering.

After leaving the hospital, the San Diego plumber’s return to work was not likely. He spent five days a week in physical therapy including therapy for brain injury survivors. “As much as I’ve been through, I’m blessed,” said Marcus Jackson upon his return to work this month. “It was hard dealing with losing out on everything, but I was told to say my goodbyes and here I am. Tina [Howe] was so supportive too. She encouraged me to work out and get strong so I could come back to work. I began swimming and lifting weights as part of my therapy and I am slowly getting back to where I was. I’m blessed by God and the people that helped to motivate me.”

Marcus is one of thousands suffering from brain injury in San Diego. It was unlikely that he would be able to work in the labor-intensive position at Bill Howe Plumbing again, but he credits the support and help from them as part of his recovery success.

“We were all very saddened by Marcus’s tragedy,” said Tina Howe, Vice President of Bill Howe Plumbing, Inc. “He is loved among his peers and customers and many have already begun to learn of his return and request him for service. But, most importantly, he is part of our family and that means a great deal to us. We are so proud of his accomplishments in recovery and are happy to have him back with the team.”

For more information about the Bill Howe Family of Companies’ services in plumbing, restoration, heating and air conditioning repair, San Diego residents please visit, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!



Leave a Reply

Related Posts

how to fix a running toilet

How to Fix a Running Toilet

If  your toilet won’t stop running, you will unfortunately end up with a larger water bill than expected. However, it’s easy to learn how to fix a running toilet and take care of the...

3 weeks ago Share Icon
Read More

What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020


What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020


What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019


What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019