1.800.245.5469
Menu
Bill Howe’s March All-Stars
Book Now
Book Now
Awards 04/11/17

Bill Howe’s March All-Stars

Bill Howe was voted the Best San Diego plumber in 2016, and it is no wonder why. We have some of the best employees; they take pride in their work, appearance, live up to the high standards of Bill Howe, and have the same dedication to the community as the company. It is a great honor to recognize individuals for their outstanding performances and so Bill Howe created four monthly awards and present them at each shop meeting.

Each month, we present those team members who go beyond the call of duty for their efforts, and for the month of March, we were very excited to honor Tris Coffin, Eric Montalvo, Mauricio Cervantes, and Corey Koenen and Pattric Nealey.

Our four company awards are presented for Above & Beyond, Customer Service, Leading by Example, and Excellence highlighting volunteerism, job site excellence and craftsmanship, leading the Bill Howe Way, and of course providing the very best customer service.

Our first award for going Above & Beyond was presented to Tris Coffin. Not only is he an exemplary employee, a talented Journeyman Plumber, and genuine person, he is always open to help in any way. He is a regular volunteer at our monthly San Diego Food Bank volunteer night, attends the Bill Howe Wellness events, and participated in our latest video series showing us how a tankless is installed.

Our award for Leading by Example, the Bill Howe Way, honors Eric Montalvo. He is no stranger to our monthly awards and certainly deserves the LBE every month. He has perfect arrivals, attendance, and his truck and uniform are among the cleanest and most organized. He takes great pride in doing a job well done, but also understands that first impressions matter and presents himself to the high standards of Bill Howe.

Mauricio Cervantes, Sr., one of Bill Howe’s San Diego plumber’s and slab leak specialists is the March Customer Service Winner. On a late Friday night, long after Mauricio had finished his last job, he was contacted by a fellow plumber for assistance. Mauricio happily joined his teammate and helped to restore water for their customer and worked late into the night, even though he was not on call. The following Saturday, another tricky slab leak required his expertise and he spent his Saturday off once again helping his peer and delivering a great experience for a customer.

Our Excellence winner for March is comprised of a team of two, Corey Koenen and Pattric Nealey. A job estimate was approved on a Friday that required a scissor lift on Monday. Corey was not certified, however, he took it upon himself to become certified over the weekend in order to be prepared for the customer to save them time and delay. He was joined on the job by Journeyman Plumber, Pattric Nealey and the two completed the large project in 3 days with precision, efficiency, and absolute perfection. They saved the customer time and money, and left the job site clean and work done to the highest standards.

Whether you are in need of services in San Diego heating or plumbing, you can rest easy knowing that our specialists will deliver the best. Call 1-800-Bill Howe (245-5469) and request one of our all-star team.

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts

Blog

Residential Drainage Systems 101

San Diego has near perfect weather, but we do get winter storms and with them comes heavy rains. These rains can wreak havoc on the roads and also cause flooding across the county, including...

2 days ago Share Icon
Read More
Blog

How to Prevent Clogged Drains

No one usually thinks about drains until they are clogged. Learn how to prevent clogged drains here. How to Prevent Clogged Drains At best, a clogged drain will run slow giving homeowners time to...

1 month ago Share Icon
Read More
Blog

Drain Blockage Causes

Drains become clogged through normal use, abuse to the line, exterior elements, accidental causes, and neglect. Homeowners can take precautions to help eliminate constant backups, but it helps to understand what the main drain...

1 month ago Share Icon
Read More
Blog

What is a Grease Trap?

Grease traps, or grease interceptors, are plumbing systems designed to prevent fats, oils and grease buildup, as well as other solids from entering the cities public sewer system where they could accumulate over time...

3 months ago Share Icon
Read More
Blog

Can Coffee Grounds Go Down the Drain?

A quick Google search will lead homeowners to some very conflicting results on this particular matter. There seems to be a group of people that swear by coffee grounds as a remedy for foul-smelling...

3 months ago Share Icon
Read More

What Andy B. via Lennox Pro says about us

We have been using Bill Howe Plumbing’s service for more than 25 years and have been pleasantly surprised at how consistently they perform an excellent service call. We use them for our home and our rental properties, and their dispatchers and technicians have always been the best at problem solving; our tenants have told us how great the service is as well. When we needed air conditioning service, naturally we called Bill Howe first. There’s no reason to call anyone else. I know the job will be done right the first time, with fair pricing and professional service.

March 2017

Heating & Cooling

What Cristina C. via Yelp says about us

This time we had a major issue with our sewage line related to roots. Was terrible. But we called Billy Howe and Mike came and did an Incredible job. Not only he explained really well what was going on but he was careful and knowledgeable. I was so relief that not only we trust in BH team but we were lucky that was Mike coming to execute the service.

March 2017

Lining Solutions

What Uvonne Albers says about us

Water damage is a terrible thing to go through; however, it helps to know that Bill Howe’s Restoration and Flood Services will be there quickly and efficiently when needed. Christian and Carlos make a great team. They are friendly, polite, and hard working. They are a credit to the Bill Howe Services, and I’m glad they were here to help me. Thank you Christian and Carlos and the Bill Howe crew. I always call Bill Howe Plumbing, and recommend their services to State Farm Insurance, neighbors and friends. Thank you,

March 2015

Restoration & Flood

What David Chatham says about us

We have used Bill Howe Plumbing many times in the past. The technicians are always pleasant, professional and do outstanding work. Our last experience was with Jason who went above and beyond our expectations. His communication skills and advise were spot on. As well as just a really, really nice man!!!

March 2015

Plumbing

What Esther La Fuze says about us

You have an incredible team! My suite has had major issues constant backups. In the last few months we had a horrible flood that caused us thousands of dollars in repairs. Your team was so attentive and took care of all the repairs. Just yesterday another back up called them immediately and like quick responders they were there to take of it! A huge thank you from my La Costa providers and staff! We appreciate your hard and dedicated work!

March 2015

Restoration & Flood

What Heather K. via Yelp says about us

Bill Howe responded promptly to my request for remediation services for my place and the condo below my unit. They were clear about their pricing, up front.

March 2017

Plumbing