Team Member

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Haley Grande

General Manager

Bill Howe Restoration & Flood Services, Inc.

Certifications: General Contractors License, IIRC Certification-Water Remediation

Team Member Since: 2009


What is your Restoration & Flood specialty?

Comedy! Mold. Comedy about mold!

What are you most passionate about in your field?

Solving problems day to day.

What do you like most about working for Bill Howe?

Working with all of my “peeps.” I really look forward to seeing everyone, every day. And, I love working with my family.

Where can we find you when you’re not working?

Laughing at home with my hubby and daughter and dogs, drinking a lovely ice-cold beer, playing in the pool, and hanging with my family.

Ask me about…

Amazon shopping, planting flowers-I just can’t keep them alive, traveling, DIYing things, building amazing home furnishings and accessories, and welding.

My favorite…

Things are laughing and dancing while driving-and jalapeño poppers!


Haley is certified in water damage restoration through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). She is trained and has extensive experience in Xactimate and generating estimates through Xactware. Xactimate is the standardized pricing system for the reconstruction, restoration, and flood service industries and is the same program used by insurance companies. Haley studied architecture through the College of Architecture at Cal Poly Pomona. She holds the Bill Howe Family of Companies General B Contractor’s License, and is a novice welder. She builds furniture and is an accomplished craftsman. She has an eye for design and creates works of art, furniture and home décor in her spare time. Haley gave birth to her first child, Havana, on January 1st. She has been with the company since 2009.

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What Andy B. via Lennox Pro says about us

We have been using Bill Howe Plumbing’s service for more than 25 years and have been pleasantly surprised at how consistently they perform an excellent service call. We use them for our home and our rental properties, and their dispatchers and technicians have always been the best at problem solving; our tenants have told us how great the service is as well. When we needed air conditioning service, naturally we called Bill Howe first. There’s no reason to call anyone else. I know the job will be done right the first time, with fair pricing and professional service.

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What Cristina C. via Yelp says about us

This time we had a major issue with our sewage line related to roots. Was terrible. But we called Billy Howe and Mike came and did an Incredible job. Not only he explained really well what was going on but he was careful and knowledgeable. I was so relief that not only we trust in BH team but we were lucky that was Mike coming to execute the service.

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What Uvonne Albers says about us

Water damage is a terrible thing to go through; however, it helps to know that Bill Howe’s Restoration and Flood Services will be there quickly and efficiently when needed. Christian and Carlos make a great team. They are friendly, polite, and hard working. They are a credit to the Bill Howe Services, and I’m glad they were here to help me. Thank you Christian and Carlos and the Bill Howe crew. I always call Bill Howe Plumbing, and recommend their services to State Farm Insurance, neighbors and friends. Thank you,

March 2015

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What David Chatham says about us

We have used Bill Howe Plumbing many times in the past. The technicians are always pleasant, professional and do outstanding work. Our last experience was with Jason who went above and beyond our expectations. His communication skills and advise were spot on. As well as just a really, really nice man!!!

March 2015


What Esther La Fuze says about us

You have an incredible team! My suite has had major issues constant backups. In the last few months we had a horrible flood that caused us thousands of dollars in repairs. Your team was so attentive and took care of all the repairs. Just yesterday another back up called them immediately and like quick responders they were there to take of it! A huge thank you from my La Costa providers and staff! We appreciate your hard and dedicated work!

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What Heather K. via Yelp says about us

Bill Howe responded promptly to my request for remediation services for my place and the condo below my unit. They were clear about their pricing, up front.

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