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Amber Rush

Human Resources Manager

Bill Howe Family of Companies

Team Member Since: 1997

Q&A

What is your specialty?

People.

What are you most passionate about in your field?

The employees!

What do you like most about working for Bill Howe?

The opportunity to engage with all of the employees every day.

Where can we find you when you’re not working?

Everywhere!

Ask me about…

Tattoos.

My favorite…

Is traveling.

ABOUT AMBER

Amber Rush moved onto the Human Resources position in 2012 after serving as the company’s Operations Manager since 2009. However, she began her career at Bill Howe Plumbing at the age of 18. Since 1997, Amber has worked hard to achieve the level of success within the company that she now enjoys, and continues on her quest towards excellence. She began her career with Bill Howe Plumbing as a part-time summer job. She answered phones, made copies, filed and was your typical “girl Friday.” She began dispatching when Bill Howe Plumbing adopted the software program they use today. Amber was the only one in the office to quickly learn how to use the new technology and she became an invaluable addition in the day to day operations of the company; her summer job became a fulfilling career. She quickly worked her way to the Lead Dispatcher position until her promotion to Assistant Manager in 2005. As Assistant Manager, she still maintained effective management of the “pit,” the dispatch crew, as well as overseeing management of the field technicians, training of all office staff and direction of the human resources department. She has designed and implemented in-depth training for all office staff, regularly takes part in management training programs and although she has officially hung up her dispatch phone, among the “old school” technicians she is still “the best!” Amber has seamlessly taken on the Human Resource Management role within the family of companies; she makes hard work look easy.

She is well respected among her male colleagues, as she has an impressive amount of plumbing knowledge. She is also popular among the employees and they often wait in line in front of her office just to say hi and speak with her about work, life and philosophy.

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020

Plumbing

What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020

Plumbing

What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019

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