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San Diego Plumber, Bill Howe, Celebrates the 4th Annual World Plumbing Day

Local San Diego plumbing company helps raise awareness of the role of plumbing in community health and safety

March 12, 2014 San Diego, Calif. – The Bill Howe Family of Companies loves to give back to San Diego. Plumbing, while it may not appear in every day conversation, is a much needed and underappreciated service. It is also something that many people do not have access to, and that is why the San Diego plumber celebrates March 11, otherwise known as World Plumbing Day, illuminating the importance of access to proper plumbing throughout the nation.

World Plumbing Council designated March 11, “World Plumbing Day” after natural disasters in New Orleans and Japan. The event is another way to bring to light the important role plumbing plays in health and safety in our communities. World Plumbing Day happens “every year…everywhere…” and is promoted to educate us about something that is greatly lacking in many parts of the world, access to clean drinking water. It was scarce in the Katrina and the Tsunami of 2010; however, there are countries that live under such circumstances daily. According to the World Health Organization, 1.1 billion people do not have access to safe water supplies, over 2 billion people do not have improved sanitation and millions die each year from water-related diseases.

“We want to help spread the word and raise awareness of plumbing’s role in our health,” said San Diego plumber and President of the Bill Howe Family of Companies, Bill Howe. “Each time we provide services to our local community of San Diego, we are also helping to strengthen the health of our community. We adhere to strict safety regulations and complete every job up to current Uniform Plumbing Code, educate our technicians and ourselves and stand behind every job we do”

On Tuesday, March 11, 2014, the Bill Howe Family of Companies handed out special “World Plumbing Day” gifts to each customer they visited. The gifts included a travel salad cup that comes with a dressing portion cup and fork, a few healthy snacks and a Bill Howe tote bag. “We wanted to give them something useful and fun,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “The salad cups are a great way to take a healthy lunch with you on the go, and perfectly align with our promotion of healthy active lifestyles.”

World Plumbing Day

Attached to the World Plumbing Day gifts was a thank you message from Bill & Tina Howe and information on World Plumbing Day and how plumbers protect the health of the nation.

For more information about the Bill Howe Family of Companies, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at Julie@billhowe.com.

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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Bill Howe Family of Companies Named as Finalist in Local Family-Owned Business Awards

Well established San Diego plumbing company offering over 34 years of close family company culture

2011-12-22 11.47.58

March 12, 2014 San Diego, Calif. – The Bill Howe Family of Companies has grown into one of the largest, low cost family- owned and operated San Diego plumbing companies. Additionally, they have opened two more divisions to offer the same high quality services in San Diego heating & air conditioning and restoration & flood. Their success as a family-owned business has only grown as three of their daughters have joined the company over the years, as well as numerous employee families working together across the three divisions.

The Family-owned Business Awards are presented by the San Diego Business Journal and honor the “business and community accomplishments” of San Diego business as integral parts of the community. Family businesses represent approximately 50 percent of the gross domestic product as powerful economic forces and are present on the full spectrum of American businesses from small shops to large corporations. The awards ceremony will take place on April 3rd at the Paradise Point Resort and Spa.

The Bill Howe Family of Companies has been a staple in the San Diego community since opening their doors as a small one-man shop in 1980. Bill and Tina Howe have strategically grown that small outfit into a full service one-stop shop offering high quality services in plumbing, heating & air conditioning, and restoration & flood at affordable rates. The true family atmosphere Bill and Tina have cultivated has cemented the successful growth over the past 34 years. Three of their daughters joined the company after graduation, and have each worked tirelessly to uphold the high standards set forth by their parents, their niece recently celebrated her 17th year in the company and within each division, several families work side by side.

“We always come to our employees first whenever a position opens up in the company,” said Bill Howe, President of the Bill Howe Family of Companies. “We retain great employees offering opportunities for promotion and inviting their family members into the same solid business model; it’s a win-win.”

This is the second time the San Diego plumbing company has been honored as a top family business. They are a multiple award-winning company with community recognition for promoting health and wellness, outstanding achievements in community service three years in a row and for the second time, the San Diego Business Journal recently named Tina Howe as one of 2014’s Woman Who Means Business.  The Bill Howe Family of Companies routinely gives back to the community through volunteerism, pro-bono plumbing, heating and restoration work, as well as a five-year commitment with the American Heart Association raising awareness and promoting healthy lifestyles throughout their community.

 “Just as our family members are part of our company, we think of all of our valued customers in San Diego as our family,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “Our community has supported us for 34 years and we are grateful to create a business that cares about them as we would our own family, while offering only the best in everything we do.”

For more information about the Bill Howe Family of Companies services in San Diego heating & air conditioning, flood & restoration or plumbing, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at Julie@billhowe.com.

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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The Bill Howe Family of Companies Celebrates Operations Manager, Transitions to Human Resources

Family-owned and operated San Diego plumbing company updates human resources department in 2014

February 28, 2014 San Diego, Calif. – Bill Howe Plumbing began as a father and son operation in 1980. They opened the doors of a small studio apartment and began what is now a well-established low cost and family owned San Diego plumbing company, with three divisions serving the needs of heating & air conditioning and restoration and flood services. For over 34 years, Bill Howe Family of Companies has consistently progressed forward improving services offered as well as the internal structure of the company.

019_resizedAmber Baynard, former Operations Manager, spent 2013 in the Human Resources Management Certificate Program through the San Diego Employment Association in order to transition into her new role as the head of the Human Resources Department in 2014. Amber is San Diego plumber, Bill Howe’s niece and she has been an integral part of successfully retaining the small “family operation” the local community has come to rely on since 1980. She began her career with Bill Howe Plumbing in 1997 as a part-time file clerk and customer service representative. After implantation of new software, that she helped train all staff on, it became apparent she was an invaluable asset and was hired on full time.

Since 1997, Baynard has worked in virtually every position at the San Diego plumbing Company and has used this experience as an advantage in Human Resources. “HR was the last part of the corporation that I was unfamiliar with, said Amber Baynard, Human Resources Manager. “I am excited for the opportunity and believe that it is a position best served with my intimate knowledge of the company and culture over the last 17 years.”

The restructuring of the Human Resources Department brings a clear channel of communication within the company and a direct place in which all employees can direct questions and needs. The implementation of dedicated HR also allows the company to stay abreast of the ever-changing laws that affect everything from wages, benefits, and on the job safety to the hot button topic that affects everyone across the country, health care.

“Since joining us at eighteen, Amber has been a big part of our growth and success,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “We are excited for her new role in continuing the advancement of our company. We are dedicated to providing, not only the best services in San Diego, but also providing the best environment for our employees, and her new role and dedication to the company will help us achieve our goals.”

For more information about San Diego plumber, Bill Howe and the history of the Bill Howe Family of Companies, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at Julie@billhowe.com.

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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“Howe” Clean is Your Dryer Vent?

How often do you lean your dryer vent in San Diego? HVAC manager, Miguel Sanchez, at Bill Howe Heating & Air recommends this process at least once a year to keep your dryer at its optimal running condition and to maintain safe use of your appliance. Did you know that San Diego Heating & Air conditioning companies also perform this service? Most people do not realize the importance of dryer vent cleaning until it is too late, and that is why Bill Howe’s NATE certified specially trained HVAC technicians carry the proper equipment at all times and can properly clean your residential vent line.

before and after dryer vent cleaning

If you suspect a clogged or partially clogged venting, or you have never thought about it at all, it is likely time to have them inspected and a cleaning performed. If your dryer vent is clogged, the dryer has to work harder during the drying cycle, and may require running clothes longer than is recommended. This increases your energy usage as well as damaging clothing over time.

Clean and unobstructed dryer vents allow for efficient drying time, add longevity to clothing life and can even reduce utility bills. Just like cleaning the lint screen after each cycle, it is important to remove the buildup and dust from the dryers vent line.

bill howe warns of dryer fire dangersNot only can your clogged dryer vent lead to increased utility bills and reduced clothing life, it can be a very real danger to your home and family. Clogged dryer vents pose a serious risk for house fires when the debris buildup inside of the vent restricts the airflow heating up and then igniting. Just like keeping a fully tuned and maintained HVAC unit is important for your home’s safety, your dryer has the same potential for danger if left not maintained.

Although the process may appear at first simple, in San Diego heating & air conditioning technicians are trained on the mechanics of proper venting and can properly assess the need and process to keep your dryer running safely and in top condition.

One method of routine cleaning involves an air-propelled snake through the vent line, much like clogged drains, the process involves snaking the line with the proper equipment blowing the air 360 degrees backwards, blasting the lint and debris loose and collecting it in a special bag.

If the clog is more severe, it may require removal of the dryer, dismantling the vent system and using a larger blower through the line. But, whatever the necessary procedure, Bill Howe’s expertly trained and certified San Diego heating & air conditioning technicians are available to help, day and night.

For more information, or to schedule your dryer vent cleaning with one of Bill Howe’s expert San Diego HVAC technicians, please contact us at 1-800 Bill Howe (1-800-245-5469).

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Prepare for the Rainy Season with Drain Experts, Bill Howe Plumbing, Inc.

Bill Howe Plumbing advises an ounce of prevention saves a pound of cure with area drains this rainy season, helping customers keep money in their wallets now and later

The winter season signals a time of goodwill and cheer, but it also means that the rainy season is soon to follow. Even though San Diego enjoys near perfect weather, it does experience some heavy rains and stormy weather causing major problems in residential and commercial plumbing, and more specifically in area drains. By ensuring all drains are clear before the rain comes down, home and business owners can save in the future of what could be more costly drain cleaning. San Diego property owners are able to save now, too, with this exclusive offer from Bill Howe Plumbing.

A back up of an area drain never seems to happen at an opportune time. In San Diego, the rains could last 20 minutes or two hours and there is no stopping an overflow from your area drains once it begins.  When it comes to area drain cleaning, San Diego plumbers know that it is more difficult and much more costly to clear area drains after or during the rain. In most cases, regular snaking will be sufficient to clear and maintain any exterior drains, however, once it has rained, drain technicians can no longer safely use the regular electrical snaking equipment. Instead, they have to use the high-pressure, gas-powered hydro-jetters to clear any outside drains. By this time, homes could be flooded incurring costly restoration services. That is why Bill Howe Plumbing wants to alleviate San Diego residents of the cost and headache with a special “rainy day” offer.

The best cure for any ailment is the preventative kind. This holds true with area drains as well. Bill Howe Plumbing offers comprehensive preventative maintenance packages tailoring the services to each property’s drain system so that customers receive the perfect service every time. Bill Howe Plumbing’s team of San Diego drain cleaning specialists will assess each property during their initial inspection, and can draw up a yearly or bi-yearly estimate for maintaining the drains in working order throughout all seasons, and offer immediate relief with added savings. There is no hassle once a maintenance plan has been chosen; Bill Howe Plumbing’s friendly office staff will take care of all scheduling, including reminders when the time is near. Save now with a special discount and save later with a tailored maintenance plan.

“An awareness of how your area drains work and how they are running could be the difference between a small bill for maintenance each year and a much larger bill if we have to come and clear your area drains after the rain, says Hector Godinez, Field Supervisor and San Diego drain cleaning specialist at Bill Howe Plumbing, Inc. “It is better to be prepared and you can avoid a worst case scenario flood and at least save a little money.  It doesn’t often rain in San Diego, but when it does, it has the capacity to cause major damage and we simply want to help our customer’s avoid the damage and cost as much as possible.”

For over 30 years, Bill Howe Pluming, Inc. has been the leading experts in drain cleaning. San Diego residents can visit www.billhowe.com, or call 619-286-6348 to learn more about preventive maintenance plans.

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Bill Howe Family of Companies Names Jaime Howe-Stolis Plumbing Division Office Manager

San Diego plumbing company restructures management with focus on accountability and increased efficiency for 2014 

January 21, 2014 San Diego, Calif. – Well-known San Diego plumber, Bill Howe, opened his doors in 1980. Operating out of a small studio with one service truck, he quickly grew his business into one of the largest family-owned and operated San Diego plumbing companies with services including heating & air conditioning, plumbing, and restoration and reconstruction. Part of the success of the Bill Howe Family of Companies has been the strong family ties within the office and in the field.

A true family business, the San Diego plumber has three daughters in leading roles across multiple divisions, his niece spearheading Human Resources and Tina Howe has been Vice President of the company for the past ten years. The newest promotion of Jaime Howe-Stolis, recent honoree at Emerging Generations Award by the San Diego Business Journal, to overseeing the plumbing division’s office operations comes as an effort to focus on increased efficiency.

The new office position is designed to create a more efficient flow from office to technician to customer. The majority of field technicians belongs to the plumbing division and handles a monthly volume of over 1000 service calls. Services range from drain clogs to whole house re-pipes, spanning form the border in the south up to the 78 in the North County.

Jaime Award“It is a delicate balance,” said Jaime Howe-Stolis, Plumbing Division Office Manager. “All of our dispatchers and call takers have to communicate so we are all on the same page. We have to know everything that is going on in the field and ensure our technicians are also being taken care, and dispatched to the right calls, in the right area based on our customers’ needs and technicians skill set all so we can continue providing the highest standard of service, quickly and at affordable rates.”

In order to continue on the track of growth and success the well established San Diego plumbing company has been on for over 30 years, the office is undergoing advanced training for all dispatchers and call takers, as well as new teams within the field. Job descriptions have been streamlined by Howe-Stolis to free up unnecessary tasks that do not benefit customers and each team now has a direct line of communication with one another to keep daily operations running at the optimal level.

“Communication is key,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “Opening up this role really comes down to seeing that everyone in the office has someone to hold them accountable and keep the lines of communication flowing for maximum efficiency. Our customers are our top priority, and now we have a managed flow to ensure they get the best care from the name they have come to trust.”

For more information about the Bill Howe Family of Companies, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at Julie@billhowe.com.

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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Bill Howe Family of Companies Launches 4th Annual Drawing Contest Teaming with American Heart Association

Well-known San Diego heating & air conditioning, plumbing, restoration & flood services company raises awareness of heart health

san diego plumbing company heart logo

January 16, 2013 San Diego, Calif. – Bill Howe Plumbing and the American Heart Association are teaming up for a fourth year to host the “Howe” Healthy is Your Heart Drawing Contest. The contest spans  three months and the San Diego heating & air conditioning, plumbing and restoration company will celebrate with several events including a kick-off Party in January at The Serra Mesa Library and ending with the grand prize winner and family attending the American Heart Association’s San Diego Heart Ball on June 14, 2014.

The “Howe” Healthy is Your Heart Drawing Contest is launching into its fourth year in San Diego and raises awareness of heart disease and stroke in the local community. The contest is open to all San Diego residents’ children ages 5-12, free to enter and comes with fun events, games, prizes and education to teach families the best ways to keep their hearts healthy. Local San Diego plumber, Bill Howe, and his wife Tina have been generous in their community outreach and philanthropic donations over the years and are proud to once again team-up with the American Heart Association.

The launch of this year’s contest begins on Sunday January 26 at the Serra Mesa Library from 2-4. The kick-off party will allow children to enter the drawing contest early with multiple drawing stations open, speak with doctors from Rady Children’s hospital and learn healthy heart facts, take a spin at the prize wheel and help participants increase awareness for a healthier and happier community.  As a special offer, San Diego residents can R.S.V.P. to the event and be entered to win  a brand new Kindle Fire HDX. http://www.billhowe.com/kick-off-party-form/

This is the third kick-off party since the team-up of the San Diego plumber and the American Heart Association in 2010. Prior years, this event was held at the New Children’s Museum; however, the Bill Howe Family of Companies is excited to bring it to a new venue and reach a new community.  “Having just moved our headquarters to the neighborhood, we wanted to support our own local community this year,” Said Tina Howe, Vice President of the Bill Howe Family of Companies on the change of party location. “We’re so happy to welcome children and their families with us at the library and educate them with a fun-filled heart healthy day.”

For more information about the Bill Howe Family of Companies, visit www.billhowe.com, or to speak with San Diego plumber, Bill Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at Julie@billhowe.com.

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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Not all water damage is created equal!

Not all water damage is created equal. If you experience a flood, minor or major, it is important to know in which category the damage falls and what your options are when calling a San Diego flood repair specialist. At  Bill Howe Restoration & Flood, all lead technicians are trained and Clean Trust certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and are the experts in diagnosing and determining water damage and solutions for repair.

water flooding home

There are 3 categories of water involved in water loss: clean,gray, and black. In San Diego, plumbers from Bill Howe have encountered each of these and are ready to help you stop the leak or flood fast while coordinating with the San Diego flood repair specialists on their team to help ensure your home is cleaned and returned to its original condition.

Category 1: Often referred to as “Clean” water because  the source does not pose substantial harm to humans. Some clean water sources may include broken water supply lines, bathtub or sink overflows with no contaminants, appliance malfunctions involving water supply lines, melting ice, or falling rain water, that has not flowed over soil or through structural components. Even broken toilet tanks and bowls do not contain contaminants or additives. But, once a clean water source contacts other surfaces or materials, the condition may change as it dissolves or mixes with soils and possible contaminations over time. In San Diego, plumbers at Bill Howe often encounter minor category 1 water damage when responding to burst supply lines underneath sinks.

Category 2: Also known as “grey“ water contains some degree of contamination and is considered unsanitary. Category 2 water could potentially cause discomfort or sickness if consumed and carries microorganisms. Gray water examples can include discharge from dishwashers or washing machines, overflows from washing machines, and overflows of toilet bowls with liquid waste. All of these may contain chemicals or biocontaminants (fungal, bacterial, viral or algae) or other forms of contamination. Time and temperature can aggravate Category 2 water contamination significantly. Structures that remains untreated longer than 48 hours can change from category 2 to category 3.

Category 3: The most serious water damage is commonly referred to as “black” water. Category 3 water always contains pathogenic agents. Grossly unsanitary, “black” water sources come from sewage or other contaminated water entering a structure and can contain dangerous chemicals or medical wastes. Toilet backflows that originate from beyond the toilet trap are considered to be “black” water damage, regardless of visible content or color. Category 3 includes all forms of sea water and ground surface water flowing into structures, and situations where structural materials and/or contents have been heavily contaminated with pesticides, heavy metals or toxic organic substances. If you suspect category 3 water damage in San Diego, flood repair specialists should be contacted immediately.

Water categories can change rapidly depending on many variables. In San Diego, flood repair specialists from Bill Howe are available 24/7 and estimates are always free. If you suspect water damage, minor or major, call 1-800-BILL-HOWE (1-800-245-5469)  today for your free estimate!

 

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New Year, New San Diego Plumbing Law

School-House-Rock-Bill

Senate Bill 407 was put into effect on January 1, 2014. If you are unfamiliar with the new bill and how it may affect you, the most important thing to know is that if you will be remodeling or upgrading any home built on or before January 1, 1994, you will be required to replace all fixtures with California approved water-conserving ones before the city inspector will issue a certificate of completion. This even counts if the remodel does not involve plumbing of any kind!

San Diego homeowners are already aware of the fact that the area does not receive a lot of rainfall throughout the year. As a result, water conservation has become a hot topic. The state is slowly making it mandatory to use water saving fixtures and our San Diego plumbers are available to help educate and help you meet all the new requirements.

What is a non-compliant fixture as defined under the new senate bill?

  • Toilet that uses more than 1.6 gallons of water per flush
  • Urinals using above a gallon per flush
  • Showerheads manufactured with a flow capacity of 2.5 gallons of water per minute
  • Interior lavatory faucets emitting more than 2.2 gallons of water per minute

Experts at Bill Howe can help with any issues related to your San Diego plumbing, including assessing whether or not your fixtures would be considered acceptable under new law. After 30 years of providing exceptional services, Bill Howe’s San Diego plumbers have the knowledge, training and expertise to educate you on all the ways to save water and meet new requirements in California plumbing laws.

If you’re planning to remodel your home, or want to get a head start on replacing your fixtures with the approved water-saving ones, please contact your trusted San Diego plumbers at  1-800-BILL-HOWE (1-800-245-5469).

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2013 Best of Kudzu: Winner!

merchant-badge_kudzu 2013

For the second year in a row, the San Diego plumber was named as “Best of” Kudzu business. Winners were determined based on thousands of votes from consumers in the San Diego Kudzu community and the Bill Howe Family of Companies voters chose them for their continued excellence throughout the community in San Diego plumbing, heating & air conditioning and restoration & flood services.

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